Our Commitment to Service
Golden State Firewood has striven to provide the San Francisco Bay Area's finest FULL SERVICE firewood delivery for over 10 years. We believe that a burning fire reflects the warmth of life. Our clients deserve good wood, ready to burn. Our full service delivery ensures that you get quality wood neatly stacked where you want it. We handle everything - hauling, stacking, and cleaning up. All you have to do is light it.
FAQ's
Q. I just want the wood. Will you 'dump and run'?
A. No, we do not offer 'dump and run' services. Many firewood delivery companies operate by just pushing your wood out the back of a pickup into the middle of your driveway. We are a full service firewood delivery company - we take care of hauling and stacking your wood exactly where you'd like it, and cleaning up our tracks afterward as well.
Q. My delivery requires stairs and/or a long hand-carry. Will there be a surcharge?
A. Possibly. Long hand-carries are made necessary when we can't fit our wood carts into a space - be it a backyard, your side door, etc. Our wood carts are similar in size to a upright moving dolly. One or more flights of stairs may incur a surcharge. However, is there an elevator in the building (even if the total path length is longer). Alternatively, sometimes we can physically throw (and catch) wood over obstacles when working in teams. Perhaps we can toss and catch it over your back fence, rather than carry it up and over the front steps.
Q. I'm not in the central Bay Area. Will you still deliver to me?
A. There may be a fuel surcharge. Please consult our delivery map.
Q. Do I need to be at home for my delivery?
A. Returning customers don't necessarily need to be home for their delivery. As long as we can access the location where you'd like your wood stacked, you don't need to be present for the delivery. We can accept payment by mail, or pick it up another time. New customers do need to be present for the delivery. It's important to us to both ensure 100% delivery satisfaction and establish a personal relationship with you.
Q. Do you sell any accessories? Kindling, matches, wood racks...
A. STAY TUNED! We are working on upgrading our services and will offer a variety of additional goods and services in the near future. Please check back with us soon.
Q. Is your wood easy to light?
A. Yes! If you'd like we can pack your order with a few extra small pieces of walnut - those are the easiest to get a fire going with. Just let us know.
Q. I have a question that's not answered here. How can I get a hold of you?
A. The best way to reach us is to call Jaq at (510) 908-4161 for a personal response or email us at info@goldenstatefirewood.com and we will respond within 1 business day.
A. No, we do not offer 'dump and run' services. Many firewood delivery companies operate by just pushing your wood out the back of a pickup into the middle of your driveway. We are a full service firewood delivery company - we take care of hauling and stacking your wood exactly where you'd like it, and cleaning up our tracks afterward as well.
Q. My delivery requires stairs and/or a long hand-carry. Will there be a surcharge?
A. Possibly. Long hand-carries are made necessary when we can't fit our wood carts into a space - be it a backyard, your side door, etc. Our wood carts are similar in size to a upright moving dolly. One or more flights of stairs may incur a surcharge. However, is there an elevator in the building (even if the total path length is longer). Alternatively, sometimes we can physically throw (and catch) wood over obstacles when working in teams. Perhaps we can toss and catch it over your back fence, rather than carry it up and over the front steps.
Q. I'm not in the central Bay Area. Will you still deliver to me?
A. There may be a fuel surcharge. Please consult our delivery map.
Q. Do I need to be at home for my delivery?
A. Returning customers don't necessarily need to be home for their delivery. As long as we can access the location where you'd like your wood stacked, you don't need to be present for the delivery. We can accept payment by mail, or pick it up another time. New customers do need to be present for the delivery. It's important to us to both ensure 100% delivery satisfaction and establish a personal relationship with you.
Q. Do you sell any accessories? Kindling, matches, wood racks...
A. STAY TUNED! We are working on upgrading our services and will offer a variety of additional goods and services in the near future. Please check back with us soon.
Q. Is your wood easy to light?
A. Yes! If you'd like we can pack your order with a few extra small pieces of walnut - those are the easiest to get a fire going with. Just let us know.
Q. I have a question that's not answered here. How can I get a hold of you?
A. The best way to reach us is to call Jaq at (510) 908-4161 for a personal response or email us at info@goldenstatefirewood.com and we will respond within 1 business day.